This course allows students to develop a strategic plan for volunteer services using professional standards and the Canadian Code for Volunteer Involvement. Techniques and tools include SWOT analysis, trend identification, program issues, gap identification, goal setting, cost-benefit and effort impact analysis, action steps, and budgets. Qualitative and quantitative evaluation methods will be used to evaluate the impact and outcomes of the strategic plan and volunteer engagement strategies. The connection between program planning and evaluation, volunteer recognition, staff and volunteer relations, and volunteer retention is assessed. The importance of developing an appropriate record-keeping system based on best practices for recruitment, tracking, and maintaining volunteer and program data will be studied. Using change management, advocacy, and leadership theories, students will explore strategies for positioning volunteer services and the role of the volunteer manager. There will be an opportunity to reflect on the development of professional competencies throughout the program and explore future professional career paths and opportunities. This online course has optional virtual classroom components.
Not all courses are offered each term.Winter 2024 registration opens November 27, 2023. Spring 2024 registration opens February 26, 2024.
In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration
Online - Asynchronous: 100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates
Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates
Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery