Volunteer Management

Certificate | Code: 1239

About the program

The Volunteer Management certificate program builds personal, organizational and community capacity by equipping students with the skills to successfully recruit and retain volunteer resources. The program is designed for paid staff or volunteers who currently plan to engage volunteers in the not-for-profit sector. There are three delivery models - in class, hybrid or fully online, and the program can be completed in one year.

This national program is offered in partnership with the Volunteer Management Professionals of Canada (VMPC). The courses align with the accepted professional and program standards established by the Volunteer Management Professionals of Canada, Volunteer Canada and the National Occupational Standards.

Students receive up-to-date professional information; resources and the tools necessary to develop and implement best practices. Using a unique portfolio approach, students create a customized and comprehensive set of tools and resources for their organization. The program is ideal for anyone who works with volunteers, from faith-based or community organizations to large hospitals and municipalities. The skills are highly transferable for supervisory or leadership roles.

Graduates are seen as leaders who can affect positive change in their communities through facilitating quality volunteer engagement. Alumni use the program as a foundation to further their professional development and to pursue their international designation in Volunteer Administration.

It is strongly recommended that applicants to the program have previous volunteer experience. It is an excellent complement to the Recreation and Leadership or Social Services programs.

Program information

All courses must be completed within 4 years of acceptance into the program.

Admission requirements

  • Ontario Secondary School Diploma (OSSD), or equivalent, OR 19 years of age or older.

Note re: admission requirements

  • Students must be able to receive instruction, respond and research in the English language.

Admission procedures

  • Submit a completed Conestoga College Program Application Form.
  • Attach proof of Admission Requirements.
  • Final selection is made following an assessment of the admission requirements.

Graduate opportunities

For more details on related occupations, job market information and career opportunities, see the Government of Canada website: https://www.jobbank.gc.ca/home

Program outcomes

  • Recommend strategies to address trends and issues in volunteerism that support volunteer engagement and mitigate risks. 
  • Develop a volunteer management plan based on national competencies and standards that strategically engages volunteers and supports organizational goals.
  • Construct a framework that supports and encourages volunteer recruitment, placement and development.
  • Recommend strategies to illustrate the impact and value of volunteer contributions in order to sustain volunteer involvement. 
  • Design a volunteer management records system to meet to organizational and legislative requirements.
  • Examine various approaches to strategy development in order to promote and enhance volunteer services within the organization and community.
  • Construct a framework that supports and encourages the creation of an ethical, accountable and engaged volunteer services. 

Program related resources

Program contact

Continuing Education
Upcoming Registrations

Mark your calendars for our upcoming registration dates so you can plan your future.

Spring Registration: February 4, 2019
Fall Registration: July 8, 2019