Building and Maintaining Customer Relationships

Code: OLRN1075

Course description

In this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering an environment that encourages customers to return.

Course details

Hours: 48
Credits: 3
Prerequisites: None
Corequisites: None

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Credit transfer

Have you taken this course or an equivalent course?
Contact the Credit Transfer Office.

Fall 2019 registration opens July 8, 2019. Winter 2020 registration opens November 4, 2019.