Building and Maintaining Customer Relationships

Code: OLRN1075

Course description

In this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering an environment that encourages customers to return.

Course details

Hours: 48
Credits: 3
Prerequisites: None
Corequisites: None

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Credit transfer

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Start Date
Day/Time
Delivery
Campus
Cost
Availability
Start Date: May. 14, 2019
Day/Time:
Delivery: Online
Campus: Online
Cost: $478.68
 
End date: Aug. 20, 2019
Hours: 48
Credits: 3
Prerequisites: None
Corequisites: None
Equivalent to: None

Please note: This course is offered through OntarioLearn. To review important information such as textbook, exam and grade information, visit the OntarioLearn Information web page.

Not all courses are offered each term. Spring 2019 registration opens February 4, 2019. Fall 2019 registration opens July 8, 2019.