Course description
In this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering an environment that encourages customers to return.
Course details
Hours:
48
Credits:
3
Prerequisites:
None
Corequisites:
None
Want to complete a program?
Learn how to build courses into a credential. This course is part of the following program(s):
Credit transfer
Have you taken this course or an equivalent course?
Contact the Credit Transfer Office.
Fall 2019 registration
opens July 8, 2019.
Winter 2020 registration
opens November 4, 2019.