In this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering an environment that encourages customers to return.
This course is part of the following
program(s):
This course is part of the following microcredential(s):
Have you taken this course or an equivalent course?
Contact the Credit Transfer Office.
Please note: This course is offered through OntarioLearn. To review important information such as textbook, exam and grade information, visit the OntarioLearn Information web page.
Not all courses are offered each term.
Spring 2021 registration opens February 1, 2021. Fall 2021 registration opens July 5, 2021.