Stand out from the crowd in your service organization by focusing on your customer’s experience. Gain the tools and strategies to meet customer needs, build enduring relationships, and provide an optimal customer experience through this short three course fully online program. Expertise in customer experience will help you develop a returning customer base and gain new customers from referrals.
Awarded by the Registrar's Office to those who have successfully completed a defined list of related courses or workshops that focus on a specific discipline. Typically less than 136 hours and may or may not include formal assessment. The criteria are determined by the college.