Course description

This course focuses on consumer protection laws aimed at energy rebillers, cell phone contracts, consumer fraud (internet, telephone, and mail), and payday loans. Knowing the protections afforded by the Ontario Energy Board Act, Consumer Protection Act, the Payday Loans Act, and other consumer protection laws can greatly enhance the power of lay advocates to support consumers confronted with an ever-increasing onslaught of fraudulent schemes and practices. We feature case studies based upon recent cases investigated by the provincial Ministry of Government Services.

Course details

Hours: 10
Credits: 1
Prerequisites: SOCS1150
Corequisites: None

Please note: This course is offered through OntarioLearn. To review important information such as textbook, exam and grade information, visit the OntarioLearn Information web page.

Credit transfer

Have you taken this course or an equivalent course? Contact the Credit Transfer Office.

Dates
Day/Time
Delivery
Campus
Cost
Availability
Starts: May. 1, 2023
Ends: May. 31, 2023
Day/Time:
Campus: Online
Cost: $139.50

Registration dates

Not all courses are offered each term.

Fall 2023 registration opens July 24, 2023. Winter 2024 registration opens November 27, 2024.

Delivery options

In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration

Online - Asynchronous: ​100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates

Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates

Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery