This course focuses on energy rebillers, cell phone contracts, consumer fraud (internet, telephone, and mail), payday loans, and other timely topics. Review the protections afforded by the Ontario Energy Board Act, the Payday Loans Act, and other consumer protection laws. Knowing how to recognize fraudulent and unfair business practices, and knowing which laws protect against these unscrupulous activities, can greatly enhance the power of community advocates to support overwhelmed consumers.
Not all courses are offered each term.Winter 2024 registration opens November 27, 2023. Spring 2024 registration opens February 26, 2024.
In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration
Online - Asynchronous: 100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates
Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates
Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery