Course description

This course focuses on energy rebillers, cell phone contracts, consumer fraud (internet, telephone, and mail), payday loans, and other timely topics. Review the protections afforded by the Ontario Energy Board Act, the Payday Loans Act, and other consumer protection laws. Knowing how to recognize fraudulent and unfair business practices, and knowing which laws protect against these unscrupulous activities, can greatly enhance the power of community advocates to support overwhelmed consumers.

Course details

Hours: 10
Credits: 1
Prerequisites: SOCS1150
Corequisites: None

Please note: This course is offered through OntarioLearn. To review important information such as textbook, exam and grade information, visit the OntarioLearn Information web page.

Credit transfer

Have you taken this course or an equivalent course? Contact the Credit Transfer Office.

Registration dates

Not all courses are offered each term.

Spring 2024 registration opens March 11, 2024. Fall 2024 registration opens July 22, 2024.

Delivery options

In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration

Online - Asynchronous: ​100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates

Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates

Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery