Course description
This course focuses on consumer protection laws aimed at collection agencies, credit reporting agencies, itinerant salespersons, and businesses. Knowing the protections afforded by the Collection Agencies Act, Credit Reporting Act, Consumer Reporting Act and Consumer Protection Act can greatly enhance the power of lay advocates to support overwhelmed consumers. We feature case studies based upon recent cases investigated by the provincial Ministry of Government Services.
Course details
Delivery Options
Classroom Delivery: In-person instruction that takes place at a college campus.
Online Delivery: Content is delivered entirely online through self-directed components, allowing you the flexibility to learn anytime from wherever you are.
Remote Delivery: Technology-enabled virtual instruction that takes place outside of a physical classroom. Remote delivery includes some form of scheduled real-time virtual classes or drop-in times, as well as self-directed components.
Hybrid Delivery: Instruction that includes a combination of online or remote delivery, and some classroom activities.
Registration dates
Not all courses are offered each term.
Winter 2022 registration opens November 1, 2021. Spring 2022 registration opens February 7, 2022.