Course description
This course focuses on consumer protection laws aimed at collection agencies, credit reporting agencies, itinerant salespersons, and businesses. Knowing the protections afforded by the Collection Agencies Act, Credit Reporting Act, Consumer Reporting Act and Consumer Protection Act can greatly enhance the power of lay advocates to support overwhelmed consumers. We feature case studies based upon recent cases investigated by the provincial Ministry of Government Services.
Course details
Please note: This course is offered through OntarioLearn. To review important information such as textbook, exam and grade information, visit the OntarioLearn Information web page.
Credit transfer
Have you taken this course or an equivalent course? Contact the Credit Transfer Office.
Registration dates
Not all courses are offered each term.
Spring 2022 registration opens February 7, 2022. Fall 2022 registration opens July 4, 2022.Delivery options
In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration
Online - Asynchronous: 100% online delivery with no assigned day or time requirements, independent course completion
Online - Synchronous: 100% online delivery with scheduled day and time course requirements
Hybrid: any combination of: in person, timetabled, on campus, online, and hyflex delivery