Course description

This course focuses on consumer protection laws aimed at collection agencies, credit reporting agencies, itinerant salespersons, and businesses. Knowing the protections afforded by the Collection Agencies Act, Credit Reporting Act, Consumer Reporting Act and Consumer Protection Act can greatly enhance the power of lay advocates to support overwhelmed consumers. We feature case studies based upon recent cases investigated by the provincial Ministry of Government Services.

Course details

Hours: 10
Credits: 1
Prerequisites: None
Corequisites: None

Credit transfer

Have you taken this course or an equivalent course? Contact the Credit Transfer Office.

Registration dates

Not all courses are offered each term.

Fall 2022 registration opens July 25, 2022. Winter 2023 registration opens November 28, 2022.

Delivery options

In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration

Online - Asynchronous: ​100% online delivery with no assigned day or time requirements, independent course completion

Online - Synchronous: 100% online delivery with scheduled day and time course requirements

Hybrid: any combination of: in person, timetabled, on campus, online, and hyflex delivery