Course description

This course focuses on consumer protection laws aimed at collection agencies, credit reporting agencies, itinerant salespersons, and businesses. Knowing the protections afforded by the Collection Agencies Act, Credit Reporting Act, Consumer Reporting Act and Consumer Protection Act can greatly enhance the power of lay advocates to support overwhelmed consumers. We feature case studies based upon recent cases investigated by the provincial Ministry of Government Services.

Course details

Hours: 10
Credits: 1
Prerequisites: None
Corequisites: None

Credit transfer

Have you taken this course or an equivalent course? Contact the Credit Transfer Office.

Registration dates

Not all courses are offered each term.

Winter 2023 registration opens November 28, 2022. Spring 2023 registration opens February 27, 2023.

Delivery options

In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration

Online - Asynchronous: ​100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates

Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates

Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery