This course focuses on consumer protection laws aimed at collection agencies, credit reporting agencies, itinerant salespersons, and unfair business practices. Review applicable laws such as the Collection Agencies Act, Credit Reporting Act, Consumer Reporting Act, and the Consumer Protection Act. Knowing how to recognize fraudulent and unfair business practices, and knowing which laws protect against these unscrupulous activities, can greatly enhance the power of community advocates to support overwhelmed consumers.
Please note: This course is offered through OntarioLearn. To review important information such as textbook, exam and grade information, visit the OntarioLearn Information web page.
Have you taken this course or an equivalent course? Contact the Credit Transfer Office.
Not all courses are offered each term.
Spring 2024 registration opens March 11, 2024. Fall 2024 registration opens July 22, 2024.In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration
Online - Asynchronous: 100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates
Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates
Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery