Corporate Social Responsibility

Course description

This course explores the evolution and implementation of responsibility management systems that operationalize corporate citizenship, which are comparable in many respects to quality and environmental management systems. Modern corporations can no longer operate as autonomous, single-minded organizations. Without exception, the external environments that they face are complex, dynamic, and unpredictable. Companies today are caught in a crossfire of external (and sometimes internal) demands related to how they manage their responsibilities to a wide range of stakeholders, including employees, investors, suppliers, customers, communities, and national governments where they operate, particularly where long supply chains exist in developing nations. As a result of these conditions, corporations can be seen creating dialogue, relationships, and formal inter-organizational ties to a broad number of other parties and constituencies. In addition, those other parties and constituencies are exerting considerable influence on the formulation and execution of strategies. In large measure, the strategic management of these relationships is a keystone to business success in the new millennium.

Course details