Business Process Modeling and Improvement

Code: MGMT1065

Course description

Students explore the role of the Business Analyst as they examine process mapping and the modeling of business process improvements. Taking a business process management perspective, students examine process analysis with techniques to map the current state, perform gap analysis, and define the future state with process improvement. Students also explore the use of the Unified Modeling Language (UML) for process modeling and to elicit requirements for technology-enabled process improvements. Modeling activities are performed, including application of selected Six Sigma quality principles and techniques while drawing on the Business Analysis Body of Knowledge (BABOK).

Course details

Hours: 42
Credits: 3
Prerequisites: MGMT1045
Corequisites: None

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Start Date
Day/Time
Delivery
Campus
Cost
Availability
Start Date: Jan. 15, 2019
Day/Time:
Delivery: Online
Campus: Online
Cost: $432.06
 
End date: Apr. 23, 2019
Hours: 42
Credits: 3
Prerequisites: MGMT1045
Corequisites: None
Equivalent to: None

Additional information: This course is offered through OntarioLearn. Find out more about OntarioLearn courses and booking your exams.

Textbooks can be purchased from www.textnet.ca. No substitutions unless otherwise stated.

Required textbook(s):

Textbook title: Business Process Mapping Author: Kacka, Mike J and Keller, Paulette J. Publisher: Edition: 2nd ISBN: 9780470444580

Textbook title: UML for the IT Business Analyst Author: Podwswa, Howard Publisher: Edition: 2nd ISBN: 9781598533584

Textbook title: A Guide to the Business Analysis Body of Knowledge Author: Publisher: IIBA Edition: Version 3 ISBN: 9781927584026

Host college: SH

Not all courses are offered each term. Winter 2019 registration opens November 5, 2018. Spring 2019 registration opens February 4, 2019.