Course description
Explore the role of the Business Analyst and examine process mapping and the modelling of business process improvements. Examine process analysis with techniques to map the current state, perform gap analysis, and define the future state with process improvement. Explore using the Unified Modeling Language (UML) for process modelling and eliciting requirements for technology-enabled process improvements. Modelling activities include applying selected Six Sigma quality principles and techniques while drawing on the Business Analysis Body of Knowledge (BABOK).
Course details
Please note: This course is offered through OntarioLearn. To review important information such as textbook, exam and grade information, visit the OntarioLearn Information web page.
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Ends: Apr. 22, 2025
Registration dates
Not all courses are offered each term.
Winter 2025 registration opens November 4, 2024. Spring 2025 registration opens March 17, 2025.Delivery options
In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration
Online - Asynchronous: 100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates
Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates
Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery