Course description

Students are introduced to the fundamental processes and roles and responsibilities of the business analyst. Studies include curriculum consistent with the (BABOK) Business Analysis body of Knowledge from the IIBA International Institute of Business Analysis. Students examine the use of tools and techniques, used by business analysts within the broader context of organizations and their projects. Students review methodologies used to equip the business analyst to better perform as a communication link between all business areas and help them deliver on their key role in project and organizational success. The role of business analyst as a "translator" between information technology and other business units is also highlighted. Students learn to plan, structure, and control the requirements gathering, and management process, in order to maximize success and optimize results. These techniques can be utilized on a wide variety of activities, initiatives and projects and are an important component for success. Additionally studies include the effective use of communication, interviewing and information gathering techniques. Through the combination of lectures, discussions and exercises the course explores insight into the interaction between the business analyst and its surrounding projects and presents methodologies to identify, analyze and resolve business problems.

Course details

Hours: 42
Credits: 3
Prerequisites: None
Corequisites: None

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This course is part of the following micro-credential(s):


Credit transfer

Have you taken this course or an equivalent course? Contact the Credit Transfer Office.

Registration dates

Not all courses are offered each term.

Winter 2023 registration opens November 28, 2022. Spring 2023 registration opens February 27, 2023.

Delivery options

In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration

Online - Asynchronous: ​100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates

Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates

Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery