Examine various programs available in different library settings and necessary skills such as planning and presenting to library clientele. Investigate the basics of user orientation and training, specifically programming for seniors and adults. Investigate local and oral history and practical customer service skills. Examine the vital roles of promotion, public relations, marketing, and outreach, forming partnerships within the community and library advocacy.
Not all courses are offered each term.Spring 2021 registration opens February 1, 2021. Fall 2021 registration opens July 5, 2021.