Quality Dining Room Service in Long-Term Care and Retirement Homes

Code: HOSP1490

Course description

Students will discern and apply principles and knowledge obtained in Communications and the Food Service Worker, to real-life situations in a dining room. Courteous, timely and efficient food and beverage service is essential to guest satisfaction whether it is in a long term care facility or retirement home. Students will learn how to enhance the dining experience by providing remarkable food and empowered beverage service while considering individual guest needs, accessibility and related legislation. Students will be able to further their professional practice as it relates to the importance of a relaxed dining atmosphere that fosters interactive conversation and dining with dignity. Students will have an opportunity to write the Smart Serve Ontario certification as part of this course and to further build upon the application of Smart Serve principles specific to residence based environments.

Course details

Hours: 24
Credits: 2
Prerequisites: FOOD1015 OLRN1266
Corequisites: None

Delivery Options

Classroom Delivery: In-person instruction that takes place at a college campus.
Online Delivery: Content is delivered entirely online through self-directed components, allowing you the flexibility to learn anytime from wherever you are.
Remote Delivery: Technology-enabled virtual instruction that takes place outside of a physical classroom. Remote delivery includes some form of scheduled real-time virtual classes or drop-in times, as well as self-directed components.
Hybrid Delivery: Instruction that includes a combination of online or remote delivery, and some classroom activities.

Registration dates

Not all courses are offered each term.

Spring 2021 registration opens February 1, 2021. Fall 2021 registration opens July 5, 2021.