Flipping Conflict

Code: CORP0120

Course description

Conflict in the workplace consumes a great deal of energy which can lead to frustrated leaders thinking 'flipping conflict!' But what if leaders could 'flip' conflict into positive, productive, conversations about improvements - every problem is an opportunity! This workshop is about understanding what caused the conflict, identifying difficult situations instead of difficult people and moving an organization forward with creative ideas and positive change. Tools to help build trust, diffuse negative emotions and understanding where the conflict started will help participants deal with conflict as it arises.

Course details

Hours: 7
Credits: 0
Prerequisites: None
Corequisites: None
Fall 2019 registration opens July 8, 2019. Winter 2020 registration opens November 4, 2019.