Flipping Conflict

Code: CORP0120

Course description

Conflict in the workplace consumes a great deal of energy which can lead to frustrated leaders thinking 'flipping conflict!' But what if leaders could 'flip' conflict into positive, productive, conversations about improvements - every problem is an opportunity! This workshop is about understanding what caused the conflict, identifying difficult situations instead of difficult people and moving an organization forward with creative ideas and positive change. Tools to help build trust, diffuse negative emotions and understanding where the conflict started will help participants deal with conflict as it arises.

Course details

Hours: 7
Credits: 0
Prerequisites: None
Corequisites: None
 
Start Date
Day/Time
Delivery
Campus
Cost
Availability
Start Date: May. 16, 2019
Day/Time: Thurs. 9:00am – 4:30pm
Delivery: Classroom
Campus: Cambridge
Cost: $337.87
 
End date: May. 16, 2019
Hours: 7
Credits: 0
Prerequisites: None
Corequisites: None
Equivalent to: None
Not all courses are offered each term. Spring 2019 registration opens February 4, 2019. Fall 2019 registration opens July 8, 2019.