Course description

This course teaches aspiring leaders essential communication skills required to become effective in their interactions with various stakeholders (i.e. subordinates, superiors, and peers). Being an effective communicator in the work environment requires the intentional acquisition and practice of skills such as perception, active listening, emotional intelligence, and conflict resolution. Using the lenses of “audience”, “context”, and “intentionality, students will learn how cognition drives verbal and nonverbal communication behaviours that influence leadership credibility. Students will have opportunities to build their confidence by polishing their presentation skills and by participating in regular team meetings.

Course details

Hours: 42
Credits: 3
Prerequisites: None
Corequisites: None

Build courses into a credential

This course is part of the following program(s):


Credit transfer

Have you taken this course or an equivalent course? Contact the Credit Transfer Office.

Registration dates

Not all courses are offered each term.

Fall 2024 registration opens July 22, 2024. Winter 2025 registration opens November 4, 2024.

Delivery options

In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration

Online - Asynchronous: ​100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates

Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates

Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery