A critical component of supporting mental health of employees in the workplace is communication. The purpose of this course is to enhance the skills of HR professionals, managers and supervisors to promote helping relationships and therapeutic communication. This course will enhance the human helping process within the workplace in non-technical language and provide guidance through complex concepts on helping. Helping skills for positive action will be learned in order to facilitate effective behaviour change. There will be a focus on problem solving that incorporates attitudes and skills that will support your employees and further promote human performance during times when understanding is required (i.e. loss and crisis). Ethical issues with helping relationships will be included in the course content.
Not all courses are offered each term.Spring 2024 registration opens March 11, 2024. Fall 2024 registration opens July 22, 2024.
In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration
Online - Asynchronous: 100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates
Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates
Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery