Course description

A critical component of supporting mental health of employees in the workplace is communication. The purpose of this course is to enhance the skills of HR professionals, managers and supervisors to promote helping relationships and therapeutic communication. This course will enhance the human helping process within the workplace in non-technical language and provide guidance through complex concepts on helping. Helping skills for positive action will be learned in order to facilitate effective behaviour change. There will be a focus on problem solving that incorporates attitudes and skills that will support your employees and further promote human performance during times when understanding is required (i.e. loss and crisis). Ethical issues with helping relationships will be included in the course content.

Course details

Hours: 20
Credits: 1
Prerequisites: None
Corequisites: None

Build courses into a credential

This course is part of the following micro-credential(s):


Credit transfer

Have you taken this course or an equivalent course? Contact the Credit Transfer Office.

Registration dates

Not all courses are offered each term.

Spring 2024 registration opens March 11, 2024. Fall 2024 registration opens July 22, 2024.

Delivery options

In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration

Online - Asynchronous: ​100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates

Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates

Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery