Desktop Applications Support

Certificate | Code: 1289

About the program

This program will help students attain the technical skills and knowledge information technology support personnel need to deliver quick, informed solutions to computer desktop-related problems. The emphasis is on acquiring proficiency in common desktop applications, hardware, and common operating systems.

Program information

All courses must be completed within 4 years of acceptance into the program.

Admission requirements

  • Ontario Secondary School Diploma (OSSD), or equivalent, OR 19 years of age or older

Admission procedures

  • Submit a completed Conestoga College Program Application Form.
  • Submit proof of admission requirements.
  • Final selection is made following an assessment of the admission requirements

Program requirements

Students must be able to receive instruction, respond and research in the English language

Graduate opportunities

For more details on related occupations, job market information and career opportunities, see the Government of Canada website: https://www.jobbank.gc.ca/home

Program outcomes

  • Install and service the components of the PC-based system.
  • Install, configure and update operating systems and applications software.
  • Connect computers to wired and wireless local area networks.
  • Solve end-user requests for application-centred assistance.
  • Maintain a log of problems and solutions.
  • Diagnose and troubleshoot component and equipment faults.
  • Install and configure software to secure computer systems.

Program related resources

Graduation requirements

Students are required to successfully complete all courses specified in the program design.

Program contact

Continuing Education
Upcoming Registrations

Mark your calendars for our upcoming registration dates so you can plan your future.

Spring Registration: February 4, 2019
Fall Registration: July 8, 2019