Desktop Applications Support | Continuing Education

Please note:

This program is not currently accepting new applicants.

About the program

This program will help students attain the technical skills and knowledge information technology support personnel need to deliver quick, informed solutions to computer desktop-related problems. The emphasis is on acquiring proficiency in common desktop applications, hardware, and common operating systems.

Program information

All courses must be completed within 4 years of acceptance into the program.

Admission requirements

Ontario Secondary School Diploma (OSSD), or equivalent, OR 19 years of age or older

Admission procedures

Submit a completed Conestoga College Program Application Form.
Submit proof of admission requirements.
Final selection is made following an assessment of the admission requirements

Program requirements

Students must be able to receive instruction, respond and research in the English language

Graduate opportunities

For more details on related occupations, job market information and career opportunities, see the Government of Canada website: https://www.jobbank.gc.ca/home

Program outcomes

Install and service the components of the PC-based system.
Install, configure and update operating systems and applications software.
Connect computers to wired and wireless local area networks.
Solve end-user requests for application-centred assistance.
Maintain a log of problems and solutions.
Diagnose and troubleshoot component and equipment faults.
Install and configure software to secure computer systems.

Program related resources

Student Academic Handbook

Graduation requirements

Students are required to successfully complete all courses specified in the program design.

Program contact

OntarioLearn Team Member
OntarioLearn@conestogac.on.ca

Continuing Education

Upcoming registrations

Mark your calendar with our registration dates, so you can plan your future.

Winter registration: Opens November 4, 2024
Spring registration: Opens March 17, 2025

Disclaimer

The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.