Administrative Business Management

Ontario College Graduate Certificate | Code: 1422

Please note:

Students in this program are required to bring a mobile device that meets minimum specified requirements.
This is an eText program. Learn about our eText initiative.

About the program

Senior management require strong administrative and analytical support, relying on assistants, business, and office managers with technical competency, superior organizational skills, the ability to manage conflicting demands and a variety of responsibilities. Graduates will be able to coordinate activities on the executive's behalf and ensure the executive successfully navigates through a multitude of functions and responsibilities. Students will complete courses designed to develop proficiency in the use of integrated software and financial processes, apply managerial principles and processes, strengthen verbal and written communication, and develop expertise in administrative procedures and processes. Graduates of this program will be ready to become integral parts of the leadership team in any business by providing support for the activity of the senior executive group. Students engage in a workplace observation providing an opportunity to apply their skills in a real-world situation.

Program information

All courses must be completed within 5 years of acceptance into the program.

Admission requirements

  • A two- or three-year diploma or degree from an accredited college or university
  • Applicants must have basic computer literacy. Current working knowledge of word processing, spreadsheet and internet browser software in a Windows environment is highly recommended.

Note re: admission requirements

  • Applicants with transcripts from institutions where the language of instruction is not English must demonstrate English language proficiency with a minimum test score on one of the following language proficiency tests or equivalent scores from another internationally recognized English language test:
    • IELTS overall band of 6.5 with no band less than 6.0
    • TOEFL iBT 88
    • CAEL 70, no sub-test band score less than 60
    • PTE Academic 58
    • Conestoga English Language Test (CELT) Band 6
  • We offer a language program for students whose English language skills are below the standard required for admission but all other admission criteria have been met. An applicant will be eligible for admission to the graduate certificate program after completion of level 4 of the General Arts and Science - English Language Studies (ELS) program with an overall grade average of 80% and no grade less than 75%. Placement in the ELS program is determined by scores on an in-house English language test or TOEFL or IELTS.

Admission procedures

  • Submit a completed Conestoga College Program Application Form.
  • Attach proof of Admission Requirements.
  • Final selection is made following an assessment of the admission requirements.

Program requirements

  • Students in this program are required to bring a mobile device that meets minimum specified requirements.
  • This is an eText program. Learn about our eText initiative.

Graduate opportunities

Combined with 2-3 years experience in an administrative role, graduates of this program will be in a position to work as Executive Assistants to senior management such as CEOs, Presidents, Vice-Presidents, Deans and other senior management members in a wide variety of domestic or international companies, public and private businesses, government offices, colleges and universities, etc. Executive Assistants at this level are an integral part of the strategic planning and management team, providing administrative and analytical support to the executive in a variety of areas.

For more details on related occupations, job market information and career opportunities, see the Government of Canada website: https://www.jobbank.gc.ca/home

Program outcomes

  • Effectively manage activities typical for an office environment using essential organizational, time management and administrative skills.
  • Develop, present and modify business-appropriate professional materials for a variety of administrative purposes using written, spoken, and electronic modes.
  • Address typical human resource management issues as they relate to the administrative professional functions supporting an organization's goals and strategic objectives.
  • Utilize technology tools for communication, collaboration, information management, data analytics and decision support.
  • Establish administrative projects' goals, constraints, deliverables, performance criteria, control needs, and resource requirements in consultation with stakeholders.
  • Prepare financial documents specific to business operations using financial concepts and basic budgeting structures to support analysis and decision processes.
  • Evaluate management/supervisory styles and implications of various styles for issue resolution and problem solving in the business environment.
  • Interact with teams and stakeholders in a professional manner, respecting differences, to ensure a collaborative working environment.

Program related resources

Program contact

Continuing Education
Upcoming Registrations

Mark your calendar for our upcoming registration dates, so you can plan your future.

Spring Registration: Opens February 1, 2021
Fall Registration: Opens July 5, 2021