Description
This micro-credential will equip learners with practical skills to resolve conflicts, lead effectively, and manage workplace challenges. Explore conflict theories, negotiation strategies, mediation, and arbitration processes while addressing ethical, legal, and interpersonal dynamics. Through leadership development and stress management techniques, gain tools to foster team productivity and confidently handle resistance to change.
Completion requirements
For successful completion of this micro-credential, students will successfully complete and pass all courses listed.
Contact
- OntarioLearn Team Member
- OntarioLearn@conestogac.on.ca
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