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Description

This micro-credential will equip learners with practical skills to resolve conflicts, lead effectively, and manage workplace challenges. Explore conflict theories, negotiation strategies, mediation, and arbitration processes while addressing ethical, legal, and interpersonal dynamics. Through leadership development and stress management techniques, gain tools to foster team productivity and confidently handle resistance to change.

Completion requirements

For successful completion of this micro-credential, students will successfully complete and pass all courses listed.

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Micro-credential

Awarded by the Registrar's Office to those who have successfully completed a defined list of related courses that focus on a specific competency. Typically less than 136 hours and include assessment. The quality criteria are determined by the college.

Micro-credential

Visit your Student Portal to track your progress. When you have successfully completed the requirements, you can print your digital badge.