Course description
Students will develop their teamwork and leadership skills by applying a variety of best practices for training others in computer applications technology in the workplace. In the first part of the course, students master the techniques of developing effective training presentations including identifying client needs and corresponding teaching objectives, as well as displaying confident body language, strong vocal projection, and a vibrant personal connection with the audience. Students will then apply technical writing skills to the development of software training resources to deliver as part of a training session.
Course details
Credit transfer
Have you taken this course or an equivalent course? Contact the Credit Transfer Office.
Ends: Apr. 25, 2026
Registration dates
Not all courses are offered each term.
Winter 2026 registration is now open.Spring 2026 registration opens March 2, 2026.
Delivery options
In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration
Online - Asynchronous: 100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates
Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates
Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery