This course is intended to teach students how to effectively respond to clients who are exposed to stress and uncertainty within a helping profession. Students will study effective strategies and techniques for the management of conflicts and communications in stressful situations. Best practices in care-giving situations will be studied, along with the impact of personal values, intuitional settings, and other factors on dysfunctional behaviour. Self-care and self-evaluation of the care giver is emphasized.
Not all courses are offered each term.Spring 2021 registration opens February 1, 2021. Fall 2021 registration opens July 5, 2021.