In this course, learn how to effectively respond to clients who are exposed to stress and uncertainty within a helping profession. Study effective strategies and techniques for the management of conflicts and communications in stressful situations. Best practices in care-giving situations will be explored, along with the impact of personal values, intuitional settings, and other factors on dysfunctional behaviour. Self-care and self-evaluation of the care giver is emphasized.
Please note: This course is offered through OntarioLearn. To review important information such as textbook, exam and grade information, visit the OntarioLearn Information web page.
Not all courses are offered each term.Spring 2024 registration opens March 11, 2024. Fall 2024 registration opens July 22, 2024.
In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration
Online - Asynchronous: 100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates
Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates
Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery