Behaviour Management and Crisis Intervention

Code: SOCS1260

Course description

This course is intended to teach students how to effectively respond to clients who are exposed to stress and uncertainty within a helping profession. Students will study effective strategies and techniques for the management of conflicts and communications in stressful situations. Best practices in care-giving situations will be studied, along with the impact of personal values, intuitional settings, and other factors on dysfunctional behaviour. Self-care and self-evaluation of the care giver is emphasized.

Course details

Hours: 45
Credits: 3
Prerequisites: None
Corequisites: None

Please note: This course is offered through OntarioLearn. To review important information such as textbook, exam and grade information, visit the OntarioLearn Information web page.

Credit transfer

Have you taken this course or an equivalent course? Contact the Credit Transfer Office.

Registration dates

Not all courses are offered each term.

Spring 2022 registration opens February 7, 2022. Fall 2022 registration opens July 4, 2022.

Delivery options

In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration

Online - Asynchronous: ​100% online delivery with no assigned day or time requirements, independent course completion

Online - Synchronous: 100% online delivery with scheduled day and time course requirements

Hybrid: any combination of: in person, timetabled, on campus, online, and hyflex delivery