Course description

Without exception, every relationship of any depth has conflict. Understanding the nature and complexity of interpersonal conflict is critical to its successful resolution. Conflict can be and often is regarded as a negative force and experience to be avoided or least controlled. Conflict can also be seen as an opportunity for strengthening complex relationships, increasing self-awareness and enhancing personal and professional development. This course will provide students with an opportunity to explore theoretical approaches to understanding and addressing conflict through the examination of various factors that contribute to interpersonal and intrapersonal (intrapsychic), and international conflicts, and to discuss, analyse, and apply appropriate skills and strategies to manage conflicts efficiently and effectively.

Course details

Hours: 42
Credits: 3
Prerequisites: BUS71200 SOC71500
Corequisites: None

Credit transfer

Have you taken this course or an equivalent course? Contact the Credit Transfer Office.

Registration dates

Not all courses are offered each term.

Spring 2026 registration opens March 2, 2026.
Fall 2026 registration opens June 29, 2026.

Delivery options

In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration

Online - Asynchronous: ​100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates

Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates

Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery