Veterinary Office Skills and Procedures

Code: SCIE1300

Course description

This course covers the administrative and clerical procedures involved in a veterinary medical practice including effective communication skills, telephone skills, body language, conflict management and working in a team oriented, professional environment. The course stresses the importance of proper preparation of medical records, filing methods, appropriate paperwork, message taking and collection of information and maintaining a professional manner.

Course details

Hours: 42
Credits: 3
Prerequisites: None
Corequisites: None
Start Date
Start Date: Sep. 8, 2020
Delivery: Fully Online – OntarioLearn
Campus: Doon (Kitchener)
Cost: $407.50
End date: Dec. 15, 2020
Hours: 42
Credits: 3
Prerequisites: None
Corequisites: None
Equivalent to: None

Please note: This course is offered through OntarioLearn. To review important information such as textbook, exam and grade information, visit the OntarioLearn Information web page.

Registration dates

Winter 2021 registration opens November 2, 2020. Spring 2021 registration opens February 1, 2021.