Veterinary Office Skills and Procedures

Code: SCIE1300

Course description

This course covers the administrative and clerical procedures involved in a veterinary medical practice including effective communication skills, telephone skills, body language, conflict management and working in a team oriented, professional environment. The course stresses the importance of proper preparation of medical records, filing methods, appropriate paperwork, message taking and collection of information and maintaining a professional manner.

Course details

Hours: 42
Credits: 3
Prerequisites: None
Corequisites: None

Delivery Options

Classroom Delivery: In-person instruction that takes place at a college campus.
Online Delivery: Content is delivered entirely online through self-directed components, allowing you the flexibility to learn anytime from wherever you are.
Remote Delivery: Technology-enabled virtual instruction that takes place outside of a physical classroom. Remote delivery includes some form of scheduled real-time virtual classes or drop-in times, as well as self-directed components.
Hybrid Delivery: Instruction that includes a combination of online or remote delivery, and some classroom activities.

Registration dates

Not all courses are offered each term.

Fall 2021 registration opens July 5, 2021. Winter 2022 registration opens November 1, 2021.