Continuous Improvement

Code: QUAL8150

Course description

In this course students will learn to continuously improve and optimize service and manufacturing operations through the application of Total Quality Management (TQM) and Theory of Constraints (TOC) principles, and using Lean Six Sigma tools and techniques, including Value Stream Mapping. Students will also practice innovative thinking to develop cost reduction ideas, which will add value to products or services in a global context while maintaining or improving quality and reliability.

Course details

Hours: 56
Credits: 4
Prerequisites: None
Corequisites: None

Build courses into a credential

This course is part of the following program(s):

Credit transfer

Have you taken this course or an equivalent course? Contact the Credit Transfer Office.

Start Date: Jan. 10, 2022
End date: Apr. 23, 2022
Day/Time: Thurs. 6:00pm – 8:00pm Thurs. 8:00pm – 10:00pm
Delivery: In Person
Campus: Kitchener - Doon
Cost: $545.04

Registration dates

Not all courses are offered each term.

Spring 2022 registration opens February 7, 2022. Fall 2022 registration opens July 4, 2022.

Delivery options

In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration

Online - Asynchronous: ​100% online delivery with no assigned day or time requirements, independent course completion

Online - Synchronous: 100% online delivery with scheduled day and time course requirements

Hybrid: any combination of: in person, timetabled, on campus, online, and hyflex delivery