Course description

This course will present, in detail, the principles of quality functions and how to select and implement those that are appropriate. Emphasis will be on the theory of self-control, motivation for quality and cost of quality, quality audit, vendor relations, customer relations, measurement control, control of non-conforming materials, and corrective actions. The control of variables will be related to management, operator, and the system dominant concepts.

Course details

Hours: 36
Credits: 3
Prerequisites: None
Corequisites: None

Please note: This course is offered through OntarioLearn. To review important information such as textbook, exam and grade information, visit OntarioLearn.

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Dates
Day/Time
Delivery
Campus
Cost
Availability
Starts: Jan. 13, 2026
Ends: Apr. 21, 2026
Day/Time:
Delivery: Online - Asynchronous
Campus: Online
Cost: $338.00
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