Course description
The coaching and developing of people, in order to encourage their highest performance and ongoing learning, is a crucial component in today's work world. The roles of a coach and a facilitator require new skills to enhance the capabilities of their employees and to bring the best possible ‘climate' to the workplace. The skills of communication, coaching, delegation, motivation and dealing with conflict will be developed, together with an understanding of adult learning.
Course details
Additional information: This course is offered through OntarioLearn. Find out more about OntarioLearn courses and booking your exams.
Textbooks can be purchased from www.textnet.ca. No substitutions unless otherwise stated.
Required textbook(s):
Textbook title: Coaching and Developing People Student Manual Author: Conestoga College Publisher: Edition: ISBN: 88880009527
Host college: GG