Course description
In this course, discover a number of dynamite methods to bring out your best and also do the same for the people you work with. Learn how to measure customer service and discover how to anticipate the needs of your customers. Explore how to evaluate your customers and what do to with that data. Learn to communicate, resolve complaints, and build long-lasting customer service programs.
Course details
Hours:
24
Credits:
1
Prerequisites:
None
Corequisites:
None
Additional information: This course is offered through ed2go. Find out more about ed2go.
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Dates
Day/Time
Delivery
Campus
Cost
Availability
Starts: Dec. 17, 2025
Ends: Feb. 16, 2026
Ends: Feb. 16, 2026
Day/Time:
–
Delivery:
Online - Asynchronous
Campus:
Online
Cost:
$224.00
Starts: Jan. 14, 2026
Ends: Mar. 16, 2026
Ends: Mar. 16, 2026
Day/Time:
–
Delivery:
Online - Asynchronous
Campus:
Online
Cost:
$224.00
Starts: Feb. 11, 2026
Ends: Apr. 13, 2026
Ends: Apr. 13, 2026
Day/Time:
–
Delivery:
Online - Asynchronous
Campus:
Online
Cost:
$224.00
Starts: Mar. 18, 2026
Ends: May. 18, 2026
Ends: May. 18, 2026
Day/Time:
–
Delivery:
Online - Asynchronous
Campus:
Online
Cost:
$224.00
Starts: Apr. 15, 2026
Ends: Jun. 15, 2026
Ends: Jun. 15, 2026
Day/Time:
–
Delivery:
Online - Asynchronous
Campus:
Online
Cost:
$224.00
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