Course description

Quality has become a primary component of competitive advantage and customer loyalty in the global economy. This applies to services as well as products. In the project management context, all work products must support the project throughout its life cycle. The scope of the project must be defined to include the quality standards of the project outputs, thus planning-in quality. Procurement and contracting are also major components of the global economy: from local contracting to offshore outsourcing and manufacturing, companies must be able to function in a highly distributed and increasingly competitive environment ensure their survival and success.

Course details

Hours: 36
Credits: 3
Prerequisites: None
Corequisites: None

Please note: This course is offered through OntarioLearn. To review important information such as textbook, exam and grade information, visit the OntarioLearn Information web page.

Build courses into a credential

This course is part of the following program(s):


Credit transfer

Have you taken this course or an equivalent course? Contact the Credit Transfer Office.

Registration dates

Not all courses are offered each term.

Winter 2024 registration opens November 27, 2023. Spring 2024 registration opens February 26, 2024.

Delivery options

In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration

Online - Asynchronous: ​100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates

Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates

Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery