Course description
Prerequisite: This course is intended for Library Technicians and Librarians. User experience (UX) research explores the behaviour, needs, and expectations of the users of a product or service in order to create a better product or service. In this course, you will apply the principles and methods of user experience research to a library environment. You will practice research methods and develop a research plan leading to insights about library users and improvements to physical and virtual library services and spaces.
Course details
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Please note: This course is offered through OntarioLearn. To review important information such as textbook, exam and grade information, visit the OntarioLearn Information web page.