Prerequisite: This course is intended for Library Technicians and Librarians. User experience (UX) research explores the behaviour, needs, and expectations of the users of a product or service in order to create a better product or service. In this course, you will apply the principles and methods of user experience research to a library environment. You will practice research methods and develop a research plan leading to insights about library users and improvements to physical and virtual library services and spaces.
Not all courses are offered each term.Winter 2023 registration opens November 28, 2022. Spring 2023 registration opens February 27, 2023.
In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration
Online - Asynchronous: 100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates
Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates
Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery