User Experience in Libraries

Code: LIBR8030

Course description

Prerequisite: This course is intended for Library Technicians and Librarians. User experience (UX) research explores the behaviour, needs, and expectations of the users of a product or service in order to create a better product or service. In this course, you will apply the principles and methods of user experience research to a library environment. You will practice research methods and develop a research plan leading to insights about library users and improvements to physical and virtual library services and spaces.

Course details

Hours: 42
Credits: 3
Prerequisites: None
Corequisites: None

Build courses into a credential

This course is part of the following program(s):


Credit transfer

Have you taken this course or an equivalent course?
Contact the Credit Transfer Office.


Delivery Options

Classroom Delivery: In-person instruction that takes place at a college campus.
Online Delivery: Content is delivered entirely online through self-directed components, allowing you the flexibility to learn anytime from wherever you are.
Remote Delivery: Technology-enabled virtual instruction that takes place outside of a physical classroom. Remote delivery includes some form of scheduled real-time virtual classes or drop-in times, as well as self-directed components.
Hybrid Delivery: Instruction that includes a combination of online or remote delivery, and some classroom activities.

Registration dates

Not all courses are offered each term.

Winter 2022 registration opens November 1, 2021. Spring 2022 registration opens February 7, 2022.