Prerequisite: This course is intended for Library Technicians and Librarians. User experience (UX) research explores the behaviour, needs, and expectations of the users of a product or service in order to create a better product or service. In this course, you will apply the principles and methods of user experience research to a library environment. You will practice research methods and develop a research plan leading to insights about library users and improvements to physical and virtual library services and spaces.
Classroom Delivery: In-person instruction that takes place at a college campus.
Online Delivery: Content is delivered entirely online through self-directed components, allowing you the flexibility to learn anytime from wherever you are.
Remote Delivery: Technology-enabled virtual instruction that takes place outside of a physical classroom. Remote delivery includes some form of scheduled real-time virtual classes or drop-in times, as well as self-directed components.
Hybrid Delivery: Instruction that includes a combination of online or remote delivery, and some classroom activities.
Not all courses are offered each term.Winter 2022 registration opens November 1, 2021. Spring 2022 registration opens February 7, 2022.