Course description

This course prepares students for careers in the computer support service field. Emphasis is on IBM and IBM-type personal computers (PCs). Students gain a greater understanding of typical PC components and their relationship to the computer's operating system and peripherals. Students will gain hands-on experience in diagnosis and troubleshooting, which helps prepare them to service PCs and related equipment. This course will assist students in preparing for the A+ hardware certification exam. Students are required to book their own certification exam date with CompTIA. Certification exams are an additional cost.

Course details

Hours: 56
Credits: 4
Prerequisites: None
Corequisites: None

Build courses into a credential

This course is part of the following program(s):


This course is part of the following micro-credential(s):


Credit transfer

Have you taken this course or an equivalent course? Contact the Credit Transfer Office.

Registration dates

Not all courses are offered each term.

Fall 2022 registration opens July 25, 2022. Winter 2023 registration opens November 28, 2022.

Delivery options

In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration

Online - Asynchronous: ​100% online delivery with no assigned day or time requirements, independent course completion

Online - Synchronous: 100% online delivery with scheduled day and time course requirements

Hybrid: any combination of: in person, timetabled, on campus, online, and hyflex delivery