Business Communication and Technical Writing

Course description

The course is designed to teach students business communications and technical writing skills. Emphasis is placed on analyzing audience, determining purpose, and ordering ideas effectively for various written communications such as letters, memoranda, meeting agenda and minutes, and technical and business reports in the trade environment. As well, all students are expected to participate in group work throughout the semester and are expected to give oral presentations. Students will also learn how to deal with customer service in a construction environment. The course material is focused to most administrative, supervisory and managerial positions.

Course details