Course description

The course is designed to teach students business communications and technical writing skills. Emphasis is placed on analyzing audience, determining purpose, and ordering ideas effectively for various written communications such as letters, memoranda, meeting agenda and minutes, and technical and business reports in the trade environment. As well, all students are expected to participate in group work throughout the semester and are expected to give oral presentations. Students will also learn how to deal with customer service in a construction environment. The course material is focused to most administrative, supervisory and managerial positions.

Course details

Hours: 42
Credits: 3
Prerequisites: None
Corequisites: None

Credit transfer

Have you taken this course or an equivalent course? Contact the Credit Transfer Office.

Registration dates

Not all courses are offered each term.

Spring 2024 registration opens March 11, 2024. Fall 2024 registration opens July 22, 2024.

Delivery options

In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration

Online - Asynchronous: ​100% online delivery, no scheduled day or time course requirements with the instructor, assigned due dates

Online - Synchronous: 100% online delivery, scheduled day and time course requirements with the instructor, assigned due dates

Hybrid: any combination of in person, timetabled, on campus, online, and hyflex delivery