Supportive Care

Certificate | Code: 1451

About the program

The supportive care program prepares learners to assist individuals needing support to live independently in the home or community. Emphasis is placed on developing the knowledge, skills and competencies to deliver quality, safe and ethical assistance to those in need. Learners will develop a clear understanding of their role as a member of the health- care team and how they can add real value to the health-care system and positively influence the lives of others. They will learn how to communicate effectively with clients and engage in activities that support the needs and preferences of people for whom they care and their families. Theoretical foundations and practical applications of supportive care are integrated throughout the program, positioning graduates to work with stable persons requiring some predictable levels of assistance be they residing in their own home, assisted living or retirement living settings.

Program information

All courses must be completed within 2 years of acceptance into the program.

Admission requirements

  • Ontario Secondary School Diploma (OSSD), or equivalent, or 19 years of age or older
  • Students must be able to receive instruction, respond and research in the English Language

Note re: admission requirements

  • Although grade 12 compulsory English (C or U or equivalent) OR Conestoga College Preparatory Communications (COMM1270) is not required for this program, it will be a bridging requirement for those who want to move into the PSW program.

Admission procedures

  • Submit a completed Conestoga College Program Application Form.
  • Attach proof of Admission Requirements.
  • Final selection is made following an assessment of the admission requirements.

Graduate opportunities

Graduates of the Supportive Care Program are able to work in the Home Care Industry or Retirement Homes. They also have the potential to bridge onto the PSW program at Conestoga College

For more details on related occupations, job market information and career opportunities, see the Government of Canada website:

Program outcomes

  • Outline the roles and responsibilities of the unregulated support care provider and their fit within the health care team.
  • Follow the established healthcare plan, adequately ensuring the client needs are met in a safe environment.
  • Observe, report and document relevant client information using verbal communication or written documentation in a timely manor and in accordance with employer policies and applicable legislation.
  • Provide person-centered care that is guided by professional ethical principles and sensitivity to diverse client and family values, beliefs, needs, preferences and consistent with the care plan.
  • Respond appropriately to identified issues both with the client and with the care plan, ensuring adequate levels of responsibility and accountability are met.
  • Foster collaborative working and supportive client relationships that promote trust, respect and dignity, using appropriate verbal and non-verbal communication skills.
  • Maintain a safe and comfortable environment for clients, their families, care partners, and others by recognising and addressing environmental and personal safety risks, maintaining infection prevention and control, and administering first aid that is consistent with the care plan.
  • Assist clients with household management tasks, routine activities of daily living and instrumental activities of daily living in accordance with the care plan, to help promote client rights, independence, comfort, and safety.

Program contact

Continuing Education
Upcoming Registrations

Mark your calendars for our upcoming registration dates so you can plan your future.

Fall Registration: July 8, 2019
Winter Registration: November 4, 2019