Patient-Centred Care and Patient Safety

Certificate | Code: 1427

About the program

The Patient Centred Care and Patient Safety College Certificate program will integrate patient and family care theories into current practices. Today's health care professionals are tasked with communicating effectively with all patients from varied backgrounds, cultures, situations, and environments. This program will explore the core concepts of quality and patient safety improvements and culturally competent approaches to achieving enhanced patient outcomes.

This program is designed for health care professionals who are currently working or seeking employment in their field. The program is designed with the essential training from the Institute for Healthcare Improvement (IHI). Students will use IHI online tools in their educational community to deliver excellent, safe care. Concepts will be introduced using IHI Open School content and expanded approaches and applications will be explored in an Ontario Healthcare context.

More than 250,000 learners from universities, organizations, and health systems around are building care skills in improvement, safety, and leadership using IHI concepts. The focus of the courses will be the application of the IHI concepts in the Ontario Healthcare System.

Program information

All courses must be completed within 3 years of acceptance into the program.

Admission requirements

  • A minimum of a two- or three-year diploma or degree in a health-related field.

Admission procedures

  • Submit proof of admission requirements.
  • Final selection is made following an assessment of the admission requirements.

Graduate opportunities

For more details on related occupations, job market information and career opportunities, see the Government of Canada website:

Program outcomes

  • Utilize concepts of patient and family centred care that support effective communication with patients, families and members of the inter-professional health care team
  • Explain key principles and core concepts of patient safety to achieve enhanced patient outcomes and experiences in the health care setting
  • Examine risk-management strategies intended to effectively mitigate the human factors which contribute to harm and error in delivering health care practices
  • Apply transcultural concepts to meet the needs of diverse patients with a culturally competent approach to improve health care quality

Program related resources

Program contact

Continuing Education
Upcoming Registrations

Mark your calendar for our upcoming registration dates, so you can plan your future.

Winter Registration: Opens November 1, 2021
Spring Registration: Opens February 7, 2022