Medical Support Essentials

Certificate of Achievement | Code: 1418

Please note:

This program is closed to new students. Students currently enrolled in this program can register for courses.

About the program

The Medical Support Essentials Certificate of Achievement is designed to provide current administrative professionals, who have already attained a solid basis of medical terminology and medical conditions, with the basic administrative skills to support medical office routines. Students will be introduced to the basics of OHIP billing, patient scheduling and medical records management. Additionally, students will learn how to support patients during a variety of medical tests and develop a fundamental knowledge of pharmacology relevant to the role of the medical office administrator.

Administrative professionals who are interested in completing this certificate, but are not currently working in a medical office environment, are strongly recommended to complete the Medical Terminology Essentials Certificate of Achievement, prior to enrolling in this program.

Program information

All courses must be completed within 3 years of acceptance into the program.

Admission requirements

  • Ontario Secondary School Diploma (OSSD) OR, 19 years of age or older with mature student status.

Admission procedures

  • This program is not currently accepting applications.

Graduate opportunities

Graduates of this certificate or those who currently work in healthcare may wish to expand their skillset and consider the Medical Transcription Essentials - Level One and Level Two Certificates of Achievements. They may also want to extend their learning in-class and transfer eligible credits* from these programs to the Medical Transcription Certificate and/or the Medical Office Practices Ontario College Certificate. When combined, all programs may offer professional administrators the opportunity to transition their skills to a variety of healthcare settings.

For more details on related occupations, job market information and career opportunities, see the Government of Canada website:

Program outcomes

  • Apply billing principles to a variety of medical office billing scenarios at an introductory level.
  • Develop a fundamental basis of pharmacology relevant to the role of the medical office administrator.
  • Prepare and support patients during medical tests and when starting new prescriptions.
  • Manage financial records within a private medical office with a foundational understanding of OHIP billing.

Program related resources

Program contact

Continuing Education
Upcoming Registrations

Mark your calendar for our upcoming registration dates, so you can plan your future.

Winter Registration: Opens November 1, 2021
Spring Registration: Opens February 7, 2022