Food Service Worker

Ontario College Certificate | Code: 1314

About the program

The Food Service Worker is an essential member of the long-term care interdisciplinary team, delivering quality nutrition care and service in a healthcare environment. Those currently employed in hospitals, institutions, special care homes and integrated care facilities will benefit from this program. Areas to be covered include customer service, safe food handling techniques, safety, nutrition, communications, food and beverage preparation and service. Completion of the program includes Food Safety and Smart Serve certification. This program is mandated by the Ministry of Health and Long-Term Care for all staff employed in the position of Food Service Worker, in long-term care dietary environments, to complete the Food Service Worker certificate.

Note: this program has online equivalent credits. Please go to www.conestogac.on.ca/dl for information about the OntarioLearn online courses. New for Winter 2015 is HOSP1490 Quality Dining Room for Long-Term Care and Retirement Homes - equivalent to HOSP1470 Customer Service for Long-Term Care.

Program information

All course must be completed within 3 years of acceptance into the program.

Admission requirements

  • Ontario Secondary School Diploma (OSSD), or equivalent, OR 19 years of age or older.

Note re: admission requirements

  • Students must be able to receive instruction, respond and research in the English language.

Admission procedures

  • Final selection is made following an assessment of the admission requirements.

Graduate opportunities

Graduates will be certified to work in entry level positions in commercial kitchens, long term care homes and daycares as well as quick service outlets.

For more details on related occupations, job market information and career opportunities, see the Government of Canada website: https://www.jobbank.gc.ca/home

Program outcomes

  • Apply the principles of human nutrition to food preparation and production in the health care foodservice environment.
  • Develop oral, written and computer skills as they apply to the food service worker.
  • Contribute to the success and image of the food service area using communication and interpersonal skills that enhance employee performance.
  • Apply knowledge of health care food service systems in adherence to departmental and industry work standards.
  • Apply food preparation and service principles and techniques within the food service worker's scope of practice to support the goals of quality foodservice.
  • Adhere to government and departmental regulations relating to food safety, injury and hazard prevention in order to provide a safe and healthy dietary environment.
  • Describe appropriate cost control techniques used in the operation of the foodservice department in health care.
  • Operate, clean and maintain kitchen equipment according to required standards and processes.
  • Apply the standards and principles of diet therapy to the preparation and service of therapeutic meals in the health care foodservice environment.
  • Develop and maintain ongoing personal professional development strategies.

Program related resources

Program contact

Continuing Education
Upcoming Registrations

Mark your calendars for our upcoming registration dates so you can plan your future.

Winter Registration: November 4, 2019
Spring Registration: February 3, 2020