Enhanced Personal Support Worker - Acute Care

Certificate of Achievement | Code: 1368

Please note:

This program will not be running in 2021.

About the program

The role of the personal support worker is beginning to flourish within all venues of the health care system. In particular, there is a considerable focus on the valuable contributions that the personal support worker can bring to the acute care environment. This program is designed to prepare those currently functioning as personal support workers with the knowledge and capabilities to excel within their role as it pertains to the acute care setting. Grounded in the principles of accountability, diversity, equity and dignity, this program offers students the opportunity to work through case-based scenarios and practice integration exercises designed to embrace person-centred care, enhance skill development, excel in communication, documentation and observational assessment and analyses, and enrich problem-solving, critical thinking and self-reflective practice. In addition, innovative interactive tutorials will introduce and reinforce evidence-informed practice and collaborative team care.

Program information

All courses must be completed within 2 years of acceptance into the program.
Note: Admission to the program is required prior to registration for courses.

Admission requirements

  • Valid Ontario Personal Support Worker Certificate.
  • Applicants with a Personal Support Worker or Health Care Aide certificate from a college outside of Ontario are required to complete the supplementary admissions package.

Note re: admission requirements

  • Students must be able to receive instruction, respond and research in the English language.

Admission procedures

  • Submit a completed Conestoga College Program Application Form.
  • Attach proof of Admission Requirements.
  • Final selection is made following an assessment of the admission requirements.

Graduate opportunities

For more details on related occupations, job market information and career opportunities, see the Government of Canada website: https://www.jobbank.gc.ca/home

Program outcomes

  • Examine the role, responsibilities and accountabilities of the personal support worker as they relate to the provision of safe and ethical care and the prevention of harm in the acute care environment
  • Discuss the implications of a changing patient population, evolving care needs of patients and their families in the community-based care setting and trends associated with a rapidly changing health care system.
  • Demonstrate enhanced problem-solving, critical thinking, and observational assessment, analysis and documentation skills within the personal support worker's role and responsibilities.
  • Contribute as an integral member of the interprofessional health care team as it relates evidence- informed practice and risk assessment to enhance patient safety and to improve direct patient care.
  • Employ enhanced communication skills with respect to care decisions related to accountability, and team collaboration/consultation to improve continuity of care and enhance patient safety.
  • Explore innovative strategies to promote person-centred care, enhance self-care/self-management, improve quality of life and integrate health promotion and evidence-informed practice within the acute care environment to enrich patient care.
  • Develop accountability for own actions while recognizing boundaries of knowledge and skills in accordance with role and responsibilities, applicable legislation and employer expectations.

Program contact

Continuing Education
Upcoming Registrations

Mark your calendar for our upcoming registration dates, so you can plan your future.

Winter Registration: Opens November 1, 2021
Spring Registration: Opens February 7, 2022