Desktop Support

Micro-credential

Description

This micro-credential is aimed at participants who wish to help users in a business by diagnosing and resolving technical issues with hardware and software on networked systems. The courses in this micro-credential will provide the skills necessary to identify, problem-solve, and communicate a solution for the most common IT related issues faced by users.

Completion Requirements

For successful completion of this micro-credential, students will successfully complete and pass all courses listed.

Contacts

Micro-credential


Awarded by the Registrar's Office to those who have successfully completed a defined list of related courses that focus on a specific competency. Typically less than 136 hours and include assessment. The quality criteria are determined by the college.

Micro-credential

Visit your Student Portal to track your progress. When you have successfully completed the requirements, you can print your certificate.