Desktop Support

Recognition of Professional Development


This micro-credential is aimed at participants who wish to help users in a business by diagnosing and resolving technical issues with hardware and software on networked systems. The courses in this micro-credential will provide the skills necessary to identify, problem-solve, and communicate a solution for the most common IT related issues faced by users. Students who successfully complete all courses in this micro-credential will receive a Recognition of Professional Development from Conestoga College.

Completion Requirements

For successful completion of this micro-credential, students will successfully complete and pass all courses listed.


Recognition of Professional Development

Awarded by the Registrar's Office to those who have successfully completed a defined list of related courses or workshops that focus on a specific discipline. Typically less than 136 hours and may or may not include formal assessment. The criteria are determined by the college.


Visit your student portal to track your progress. When you have successfully completed the requirements, you can print your certificate.