This course is the first scheduled stop on your tour of the travel industry where you will explore travel agency operations including the important role a travel consultant plays in providing comprehensive service to various client types. You will learn to interpret travel materials and navigate the rules that govern different modes of travel. You will discern the purposes and functions of specific travel documents, customs, consulates, tourist boards, and Canadian travel trade associations. You will delve into the costing and selling of holidays and tours and investigate industry trends specific to Canada and U.S. that will lead you in the direction of becoming a savvy travel consultant.
Not all courses are offered each term.Winter 2021 registration opens November 2, 2020. Spring 2021 registration opens February 1, 2021.