Course description
You will focus on topics pertaining to customer service and the achievement of equity in various social and work settings, including, but not limited to, race, gender, ethnicity and social orientations. This course will enable you to identify possible strategies for empowerment in the workplace.
Course details
Additional information: This course is offered through OntarioLearn. Find out more about OntarioLearn courses and booking your exams.
Textbooks can be purchased from www.textnet.ca. No substitutions unless otherwise stated.
Required textbook(s):
Textbook title: Communication: Principles for a Lifetime Author: Steven Beebe and Susan Beebe Publisher: Pearson Edition: 1st Canadian ISBN: 9780134553528
Host college: DU