Information Technology Infrastructure Library (ITIL) provides a framework of common language and tools that will power collaboration within IT teams to deliver value across the business. This course will focus on the way companies manage incidents and service requests to ensure effective and efficient delivery.
Have you taken this course or an equivalent course?
Contact the Credit Transfer Office.
Not all courses are offered each term.
Spring 2021 registration opens February 1, 2021. Fall 2021 registration opens July 5, 2021.