Information Technology Infrastructure Library (ITIL)

Code: MGMT1105

Course description

Information Technology Infrastructure Library (ITIL) provides a framework of common language and tools that will power collaboration within IT teams to deliver value across the business. This course will focus on the way companies manage incidents and service requests to ensure effective and efficient delivery.

Course details

Hours: 30
Credits: 2
Prerequisites: None
Corequisites: None

Build courses into a credential

This course is part of the following micro-credential(s):


Credit transfer

Have you taken this course or an equivalent course?
Contact the Credit Transfer Office.


Delivery Options

Classroom Delivery: In-person instruction that takes place at a college campus.
Online Delivery: Content is delivered entirely online through self-directed components, allowing you the flexibility to learn anytime from wherever you are.
Remote Delivery: Technology-enabled virtual instruction that takes place outside of a physical classroom. Remote delivery includes some form of scheduled real-time virtual classes or drop-in times, as well as self-directed components.
Hybrid Delivery: Instruction that includes a combination of online or remote delivery, and some classroom activities.

 
Start Date
Day/Time
Delivery
Campus
Cost
Availability
Start Date: Sep. 28, 2021
Day/Time:
Delivery: Remote Learning - eConestoga
Campus: Online
Cost: $220.50
 
End date: Nov. 30, 2021
Hours: 30
Credits: 2
Prerequisites: None
Corequisites: None
Equivalent to: None

Registration dates

Not all courses are offered each term.

Winter 2022 registration opens November 1, 2021. Spring 2022 registration opens February 7, 2022.