This course will focus on developing effective administrative procedures by exploring management principles and theory, supervisory leadership skills necessary to perform administrative duties such as training and supervising others. Using a case study approach, students will assess effective performance appraisals, organizational structures, positive discipline techniques, workplace rights and responsibilities, and a variety of supervisory solutions to common workplace issues from the perspective of a supervisor. Students will identify characteristics and skills of an effective leader and create a skills map for their own career development plan.
Not all courses are offered each term.Spring 2021 registration opens February 1, 2021. Fall 2021 registration opens July 5, 2021.