Administrative Procedures and Supervisory Practices

Course description

This course will focus on developing effective administrative procedures by exploring management principles and theory, supervisory leadership skills necessary to perform administrative duties such as training and supervising others. Using a case study approach, students will assess effective performance appraisals, organizational structures, positive discipline techniques, workplace rights and responsibilities, and a variety of supervisory solutions to common workplace issues from the perspective of a supervisor. Students will identify characteristics and skills of an effective leader and create a skills map for their own career development plan.

Course details